How we work
A clear path from idea to impact
Every project, large or small, runs through five stages with a named owner and a visible plan. Every engagement has a written scope, a named lead and a working demo every two weeks. No surprises, no black boxes.
Five stages
Discover, design, build, deliver, support
Each stage has a named owner and ends with something you can see and sign off.
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Discover
Workshops, research and a written scope, so everyone agrees on the problem before we price the solution.
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Design
Architecture, user journeys, 3D or interface concepts, and a delivery plan you sign off.
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Build
Short, demonstrable sprints. You see working progress every two weeks.
Demo every two weeks -
Deliver
Testing, security checks, installation or deployment, training and documentation.
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Support
Defined service levels, monitoring, updates and improvements after launch.
Ways to work with us
Four ways to engage
Pick the model that fits where you are today. Each pillar also has its own starter offers with fixed durations.
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Fixed-scope project
Fixed price- Best for
- Clear requirements and a fixed budget
- How it works
- Agreed scope, milestones and price
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Innovation sprint
4–6 weeks- Best for
- Testing an idea before committing
- How it works
- A 4–6 week proof of concept with a go / no-go report
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Dedicated team
Monthly- Best for
- Ongoing product development
- How it works
- A Dhiyo team that works as an extension of yours, billed monthly
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Managed support
Annual- Best for
- Systems and installations already live
- How it works
- Annual maintenance with service levels, monitoring and updates
Our commitments
What every client can count on
- Your IP is yoursSource code, designs and data are handed over as agreed in the contract.
- Confidential by defaultNDAs before discovery, and need-to-know access to your information.
- Documented workArchitecture notes, user guides and handover documents come with every delivery.
- Honest estimatesIf something changes the cost or timeline, you hear it from us first, in writing.
Questions
Common questions
How often will we see progress?
Every engagement has a written scope, a named lead and a working demo every two weeks. No surprises, no black boxes.
Can we test an idea before committing?
Yes. An innovation sprint is a 4–6 week proof of concept with a go / no-go report.
What happens after launch?
Every engagement includes a defined support period and an option for long-term maintenance.
How soon will we hear back?
Tell us what you want to create, improve or prove. We will come back within two working days with questions, a first view of the approach and a plan for the next step.
Have an idea worth building?
Tell us what you want to create, improve or prove. We reply within two working days.